return & refund policy

1. Overview

2. Nature of Services

ICIEOS provides professional, digital, and customized services, including but not limited to technology consulting, software development, design, and related advisory services. ICIEOS does not sell physical products through this Website. Due to the customized and service-based nature of our offerings, returns are not applicable, and refunds are generally not provided, except where explicitly agreed in writing.

3. Payments and Fees

"Any payments, deposits, advance fees, or onboarding fees made to ICIEOS are non-refundable, unless otherwise stated in a separate written agreement, proposal, or contract signed between ICIEOS and the client. Payments made through this Website, if any, are treated as confirmation of intent and allocation of internal resources."

4. Cancellations

If a service engagement is cancelled before work has commenced, ICIEOS may, at its sole discretion, consider a partial refund. Once work has started, refunds are generally not available. All cancellation requests must be submitted in writing and will be reviewed on a case-by-case basis.

5. Future Products or Subscriptions

If ICIEOS introduces digital products, SaaS platforms, subscriptions, or online payment features in the future, applicable return and refund terms will be clearly communicated at the time of purchase and may be governed by a separate policy or agreement.

6. Exceptions

Any refund issued by ICIEOS is made strictly at ICIEOS’s discretion, unless required by applicable law or expressly agreed in writing. Nothing in this Policy obligates ICIEOS to issue a refund under any circumstances.

7. Changes to This Policy

ICIEOS may update or modify this Return & Refund Policy at any time without prior notice. Changes take effect immediately upon posting on this page. Continued use of the Website constitutes acceptance of the updated Policy.

8. Contact Information

For questions regarding this Return & Refund Policy, please contact: